Privacy Policy
Last updated: July 25, 2026
Vantrex Exterior Cleaning is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. We are a locally owned and operated pressure washing service based on the Gold Coast, dedicated to restoring the beauty and value of your property through professional exterior cleaning solutions.
At Vantrex Cleaning, we collect details like your name, contact info, and address through booking forms to provide our services. We use cookies for site analytics and secure third-party processors for payments. Your data is stored safely to comply with Australian Privacy Principles, ensuring your rights to access or delete info are respected. We never target children or sell your data to any external marketing firms.
1. Who We Are
This Privacy Policy applies to Vantrex Cleaning (“Vantrex Cleaning”, “we”, “us”, or “our”), an Australian residential and commercial cleaning service. It explains how we collect, use, store and share your personal information when you visit our website, make an enquiry or booking, use our services, or interact with us via email, phone, SMS, and online forms.
2. Information We Collect
We collect personal information that is reasonably necessary for us to run our business and provide our services. This includes contact details (name, email, phone), address details for service delivery, service-specific notes, and communication records. We also collect device and usage data automatically via cookies to improve site functionality.
3. How We Use Your Information
- Managing enquiries, quotes, and perform cleaning services.
- Responding to questions and sending notice updates.
- Processing payments and maintaining tax records.
- Improving our services, customer experience, and website content.
- Complying with legal obligations and fraud prevention.
4. Cookies & Security
Cookies are small text files placed on your device to ensure essential security and analyze site usage. We do not sell your personal information. We take reasonable steps to protect your data from misuse or unauthorized access, including secure systems and limited access protocols.
5. Your Rights & Retention
We retain data only as long as necessary for service delivery and legal compliance. You have the right to access, correct, or request deletion of your information. For any privacy-related inquiries, please reach out to us using the contact details provided on our site.
Contact Information
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Vantrex Cleaning
Gold Coast, QLD, Australia
Phone: 0450657554
Email: vantrexexteriorcleaning@hotmail.com